At Karewell Triage & Wellness Solutions, we take your privacy and security seriously. As a healthcare support provider, we follow strict HIPAA (Health Insurance Portability and Accountability Act) standards to ensure that all patient information is handled with the highest level of confidentiality, integrity, and care.
All communication—phone calls, messages, documentation, and electronic exchanges—is securely transmitted and stored in compliance with HIPAA privacy and security requirements.
Every nurse and staff member completes regular HIPAA training, privacy education, and competency evaluations to ensure full compliance with federal and state regulations.
We use HIPAA-compliant technology platforms, encrypted communication systems, and industry-approved security tools to safeguard patient information from unauthorized access.
Patient information is only accessed by authorized personnel involved in care delivery. Access is strictly controlled and monitored to maintain confidentiality.
All records, assessments, and triage notes are stored, transmitted, and accessed using secure HIPAA-compliant systems. We maintain strict policies for documentation retention, review, and safe disposal.
Our CEO and Medical Director collaborate to ensure:
• Clinical documentation meets HIPAA standards
• Policies and procedures stay updated
• Staff remains compliant through ongoing training
• All workflows align with federal privacy requirements
Your trust is our priority. We are committed to maintaining the highest standards of patient privacy, data protection, and ethical healthcare practices — every call, every record, every time.
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