Our Nursing Triage & Virtual Wellness Services

All communication, documentation, and data handling meet strict HIPAA privacy and security requirements to protect patient information.

All triage and wellness guidance is provided by licensed, experienced RNs trained in acute care, pediatric assessments, behavioral health screening, and Telehealth communication.

We utilize Schmitt-Thompson clinical triage guidelines, the gold standard for symptom-based nursing assessments.

We provide dependable, around-the-clock support so patients always have access to safe, compassionate guidance—anytime, day or night.

Karewell Triage & Wellness Solutions operates as a legally registered, insured healthcare support service, ensuring full compliance with state and federal regulations.

All nurses undergo ongoing competency reviews, triage education, and annual HIPAA/privacy training to maintain the highest standard of care.

We adapt to each partner clinic’s preferences for escalation, documentation, and communication — ensuring seamless continuity of care.

Our CEO and Medical Director oversee clinical workflows, protocol use, documentation standards, and regulatory compliance to ensure every triage interaction aligns with industry best practices and evidence-based care.